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Critical Power · Australia-Wide

Power that does not fail.

UPS Services specifies, supplies, installs and maintains the world’s most-trusted UPS systems for Australian data centres, hospitals, mines, telco exchanges and government infrastructure. From a single rack-mount to a 1.6 MW Liebert Trinergy.

Brands installed
7
Series in catalogue
48
Coverage
24/7
APC Galaxy VS three-phase UPS, flagship of the Schneider Electric range, supplied and installed by UPS Services Australia

Pictured

APC Galaxy VS · 80 kW · 400 V

The showroom

Every major UPS manufacturer.
Specified, supplied, installed and serviced.

7 manufacturer partnerships across single-phase rack and tower UPS, three-phase modular and standalone systems, battery cabinets, bypass panels and DCIM-grade monitoring. Every installation is commissioned to AS IEC 62040 with full SAT documentation.

Our partners

Trusted by the world’s leading UPS manufacturers.

APC by Schneider Electric logoEaton logoVertiv Liebert logoPowerShield logoSocomec logoRiello UPS logoSalicru logoEaton Authorised Partner logoVertiv Silver Partner logoVeteran Business Community logoSupply Nation logoICN Gateway logoAPC by Schneider Electric logoEaton logoVertiv Liebert logoPowerShield logoSocomec logoRiello UPS logoSalicru logoEaton Authorised Partner logoVertiv Silver Partner logoVeteran Business Community logoSupply Nation logoICN Gateway logo
APC Galaxy VS lithium-ion three-phase UPS during commissioning, UPS Services Australia

FIG. 02 · APC Galaxy VS 80 kW · 5 internal Li-ion battery strings · QLD healthcare site

Inside a critical install

Hot-swap, live-load: how a 2 MVA hospital UPS gets replaced without dropping a single ventilator.

The procedure begins eighteen weeks before the swap. Drawings reviewed. Power quality logged for fifteen days against AS IEC 61000-4-30. Maintenance bypass verified, hot-tested, signed off. The new lithium-ion battery cabinet pre-staged and commissioned to AS/NZS 5139.

The actual cutover is twenty-three minutes of choreography between the floor electrician, the BMS engineer, and the supplier-trained commissioning lead. ICU never sees a millisecond of disturbance. The old VRLA strings leave the building before sunrise. The new system carries on.

That's what mission-critical means. It is not a marketing word. It is the level of preparation that has to be true before the work begins.

Read our deployment methodology

Sectors we power

Twelve sectors.
One critical-power partner.

Site-specific protocols for healthcare, data centres, mining, telecommunications, government, and industrial process loads. Each sector gets a dedicated commissioning checklist and standards stack.

See all 12 sectors →

About UPS Services Australia

Reliable power for the infrastructure that matters.

Why reliable power matters

Unplanned downtime costs Australian businesses an average of $5,600 per minute in lost revenue, productivity and reputational damage. For hospitals, a power interruption can place patients at direct clinical risk. For data centres operating at Tier III or above, even a momentary sag outside the ITIC curve triggers hardware faults and SLA breaches. A properly specified, installed and maintained UPS system is the last line of defence between your critical load and a utility event you cannot control.

Our services

UPS Services provides end-to-end critical-power solutions across Australia, covering every phase of the UPS lifecycle:

  • Single-phase UPS installation for server rooms, POS systems and commercial office protection up to 20 kVA.
  • Three-phase UPS installation for data centres, hospitals, mining and industrial process loads, modular and legacy, up to 1.6 MW.
  • Battery replacement: VRLA, AGM, and lithium-ion strings sized, supplied and installed to AS/NZS 5139.
  • Preventative maintenance: annual, bi-annual and quarterly programs including battery impedance testing, thermal imaging, and firmware review.
  • Design & deployment: power quality logging, load analysis, redundancy modelling, and full project delivery from specification to commissioning.

Support for AI & high-density computing

AI inference clusters, GPU-accelerated HPC racks and high-density colocation environments are pushing power densities past 40 kW per rack. Traditional UPS architectures designed for 6–8 kW per cabinet cannot scale without significant re-engineering. We specify and deploy modular three-phase UPS systems, including the Eaton 9395 and APC Galaxy VS, that support pay-as-you-grow power modules, lithium-ion battery cabinets with integrated BMS, and hot-swap capability that keeps your AI workloads running during capacity upgrades.

Indigenous & Veteran-owned

UPS Services is an Indigenous and Veteran-owned business, registered with Supply Nation and listed on the ICN Gateway. We provide a compliant procurement pathway for federal and state government agencies, Defence primes, and corporate buyers with Indigenous participation targets. Our ownership structure is not a marketing badge; it is a measurable social-impact outcome embedded in every contract, every subcontractor engagement, and every community in which we operate.

Why partner with us

The capability behind the power.

01

Quality & Safety

Licensed electricians on every job. All installations comply with AS/NZS 3000, AS IEC 62040 and applicable state WHS regulations. Every UPS is commissioned to manufacturer specifications with documented test results.

02

Nationwide Support

Brisbane, Sydney, Melbourne, Perth, Adelaide plus regional and remote coverage across QLD, WA and NT. Scheduled maintenance windows and 24/7 emergency response, including fly-in-fly-out for mine sites and remote facilities.

03

Indigenous & Veteran-Owned

Supply Nation registered. Listed on ICN Gateway. A compliant procurement pathway for government, Defence and corporate buyers with Indigenous participation targets and social-impact KPIs built into every contract.

04

Proven Capability

16+ years of critical-power delivery. 1,200+ projects commissioned across data centres, hospitals, mining, telco and government. Factory-trained technicians certified by APC, Eaton, Vertiv, PowerShield and Socomec.

Common questions

Answers before you ask.

  • Add up the wattage of all equipment to be protected (read from PDU meters or nameplate ratings), multiply by 1.25 to allow for inrush and growth, then convert to kVA by dividing by your equipment power factor (typically 0.9 for modern IT). For a typical 10kW server room load, a 12-15kVA UPS with 10-15 minute runtime is appropriate. Our team performs a free load assessment to confirm sizing.

  • Battery runtime depends on your generator handover strategy. If you have a generator, 5-15 minutes covers genset startup and warm-up. If no generator, runtime targets are typically driven by graceful-shutdown time (10-15 minutes for IT) or critical-process duration. Telco exchanges typically run 4-8 hours.

  • Single-phase UPS handles up to ~20kVA (in practice, most installations cap at 10-12kVA for thermal and circuit reasons). Above that, three-phase UPS is more efficient and balances load across phases for the building electrical system. Three-phase is also typical when the protected load itself is three-phase (motor drives, large HVAC, industrial process).

  • Online (double-conversion) UPS continuously regenerates the output sine wave from the DC bus, best for sensitive equipment, dirty input power, and mission-critical IT. Line-interactive UPS uses an AVR transformer and switches to inverter only when input fails, cost-effective for typical IT and commercial. Standby/AVR is the cheapest and lowest-protection class, only for non-critical loads.

  • Annual preventative maintenance is the manufacturer-recommended minimum. Mission-critical environments (data centres, hospitals, telco) typically run bi-annual or quarterly schedules driven by ISO 27001 / ISO 22301 compliance frameworks. High-temperature or dusty environments require more frequent intervention.

Get in touch

Start a conversation.

Coverage
Australia-wide
Hours
Mon–Fri 7:00 AM – 6:00 PM AEST · 24/7 emergency response
Head office
1/13 Lucinda St, Woolloongabba QLD 4102

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